FAQ
The product
What does urea actually do?
Urea is a humectant and keratolytic used in professional foot care. In high concentrations it softens hard, thickened skin and helps it retain moisture, making rough areas easier to smooth.
What does the salicylic acid do?
It's a gentle exfoliating acid that helps loosen dead surface skin so it can shed naturally — no scraping or filing.
How often should I use it?
Once daily on clean, dry feet. Many customers make it part of their evening routine.
How long does one stick last?
Around a month with daily use on both heels, depending on the area covered.
When will I see results?
Skin renews gradually. Give it consistent daily use over several weeks — that's why our guarantee runs a full 30 days.
Is it greasy? Can I put socks on after?
It's designed to absorb fast and leave no greasy film. Socks, slippers or sandals — straight away.
Can I use it anywhere other than feet?
It's formulated for the thicker skin on adult feet. We don't recommend it for the face or sensitive areas.
Is it suitable if I have diabetes?
If you have diabetes, poor circulation or any foot condition, please speak to your pharmacist or GP before using foot care products.
Orders & delivery
Where do you deliver?
Across the whole UK. Free delivery on orders over £25.
How long does delivery take?
Orders are dispatched Monday to Friday. You'll receive tracking by email as soon as your order is on its way.
What if it doesn't work for me?
Our 30-Day Money-Back Guarantee: use it daily for 30 days, and if you're not happy, we'll refund you in full. No hassle, no hoops.
How do I contact you?
Email hello@dermapure.co.uk and we'll get back to you within one working day.